About These Courses
Hands-on process improvement methodology Lean / Six Sigma adapted to financial services industry.
LEAN SIGMA identifies and eliminates activity that is not valued by the customer or end user. A systematic analysis of processes and value streams to reduce waste, variability, and inflexibility boosts performance in cost control, product delivery, customer satisfaction, and employee engagement—often simultaneously.
A mindset of continuous improvement and flexible working processes in which all employees contribute new ideas and suggestions is fostered, so that the organization improves over time. Rid off non-value- generating tasks, people focus more on what matters to customers.
In combination with AGILE Project Management you will multiply your power to achieve customer satisfaction profitably in less time.
