GenAI Capabilities in Human Resources

„Young people are using ChatGPT to write their applications;
HR is using AI to read them; no one is getting hired.“ (Annie Lowrey, The Atlantic).

About This Course

As AI grows more capable, it is time to upskill your workforce with AI capabilities at scale: in this compact, practice-focused course leaders and HR professionals explore and interact with GenAI for effective talent acquisition, people development, and HR operations while managing ethical, legal, and change-management implications.

Target Audience

HR managers and professionals involved in talent acquisition and development, learning, HR operations and analytics.
Business leaders responsible for people strategy and digital transformation.

Format

Session 1 — Foundations and Recruiting (120 minutes): quick AI primer; use cases in sourcing and screening; practical bias-mitigation techniques; short group exercise.
Session 2 — Development and Operations (120 minutes): AI for learning and performance; automation of HR workflows; hands-on scenario work and tool checklist.
Session 3 — Governance and Implementation (120 minutes): ethics and compliance; pilot roadmap; KPI design; participant action plans and Q&A.

What you’ll learn

AI fundamentals for HR: core concepts, common models, and realistic capabilities.
Recruiting with AI: sourcing, screening, bias mitigation, and candidate experience.
Performance and talent development: personalized learning, skill mapping, and career-pathing.
HR operations and automation: smart workflows, chatbots, and analytics for workforce planning.
Ethics, compliance, and governance: data privacy, fairness checks, and auditability.
Implementation roadmap: vendor selection, pilot design, success metrics, and change management.

Learning Methods

Methods: short lectures, use cases, breakout discussions, practical templates.
Deliverables: one-page pilot roadmap, checklist for vendor evaluation, bias-mitigation checklist.

GenAI HR Use Cases

Generative AI can enhance efficiency across key HR use cases:


Talent Acquisition & Sourcing	Auto-screen resumes using NLP, Generate personalized outreach messages, Predict candidate fit
Interview Scheduling	Automate calendar coordination, Generate reminders and follow-ups, Handle rescheduling via chat
Performance Management	Summarize feedback from multiple sources, Draft performance reviews, Detect patterns in KPIs
Learning & Development	Create tailored learning paths, Generate microlearning, Translate materials instantly
Employee Engagement	Analyze sentiment from surveys, Generate personalized recognition messages, Suggest retention strategies
HR Analytics & Planning	Forecast attrition and hiring needs, Generate dashboards and reports, Simulate workforce scenarios
HR Operations & Automation	Draft onboarding documents, Automate policy updates, Answer FAQs via chatbots
Compliance & Risk Management	Summarize legal updates, Flag risky language in documents, Generate audit checklists

Designed and delivered by

Virtual Learning Partners

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